Business Support Lead - Open Access - Gravesham

We have an exciting opportunity for a Business Support Lead to join the Gravesham Open Access Team within Integrated Children's Services.  The role is based at Riverside Children's Centre in Gravesend, however the ability to travel across a wide geographical area in a timely and flexible manner at various times of the day is essential. This role will also incorporate some homeworking.

The role requires excellent organisational and communication skills. As Business Support Lead you will supervise a team of Open Access Business Support staff across six Children's Centres and one Youth Hub.  You will be responsible for ensuring processes and systems are effective, up to date and accurate. You must be able to proactively manage your workload and the workload of your team whilst responding to urgent requests and deadlines. You will have strong administrative, minuting and IT skills and the ability to collate and manage data.

You will need to demonstrate a confident manner liaising with the public, professionals and outside organisations as a point of contact for the service. You will be responsible for coordinating team movements and monitoring team performance. The work is interesting, varied and demanding. We need someone with a calm and organised approach who can make a positive contribution to the success of the team. We are looking for someone who is flexible with a can-do attitude. 

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. 

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.