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Business Support Lead - Kent Fostering Service

Role Responsibility

Looking for a fresh challenge! Then this rewarding opportunity could be for you. We are currently looking for a permanent, full time, Business Support Lead for our Fostering Support Teams based at Worrall House in West Malling.

The Business Support Team provides a comprehensive level of support to Social Workers, Team Managers and Service Managers. The role involves,

  • The direct line supervision of 8 experienced Business Support Officers, 
  • Working collaboratively with our second Business Support Lead in the Fostering Assessment Service, to ensure the Business Support workload is managed across both teams.

You will need excellent organisation and communication skills and be able to proactively manage your workload, whilst supporting the management of workload across the wider team. Ideally, you will have previous experience of line management and a strong administrative background. You should have good numeracy skills, attention to detail and be able to work to financial procedures and best practice. You should be confident in the use of the Microsoft Office Suite and be willing to undertake training on our bespoke databases. Minute taking skills are preferable for this role.

You will need to demonstrate a confident manner in liaising with professionals and organisations, acting as a contact point for the service, coordinating a range of tasks and monitoring staff performance. The work is interesting, varied and demanding, and we need someone with a calm and organised approach who can make a positive contribution to the success of the team. There is some travel in this role.

Our offer:

  • 27 days annual leave plus bank holidays increasing after 5 years’ service
  • Local Government Pension Scheme
  • Flexible working that supports your work life balance, working both from home and the office.
  • Access to Kent Rewards, offering local and national discounts and other employee benefits.
  • On the job training and regular supervision with your line manager
  • Training opportunities to keep you current with the latest technology.

This post is subject to a Standard Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

For further information, please contact Karen Titzell. 

About the Company

Work that works for you and us - let’s talk flexibility!


KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.


Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.


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