Business Support Coordinator - Enablement and Support Services

Role Responsibility

Do you have a background in Administration or Business Support? Do you have a passion for helping people? Do you enjoy working in fast paced roles? Are you organised, able to prioritise and meet multiple deadlines simultaneously?

If so, read on…

The Enablement and Support Directorate is made up of the following services: Community Services, Adult Short Breaks, Kent Enablement at Home, Enablement Services, Older Persons Short Stay Services, Short Term Pathways Team and Occupational Therapy Team and is part of the Adult Social Care and Health directorate.

As a Business Support Coordinator for Enablement and Support Services you will be responsible for providing support to teams and Senior Managers across the directorate, providing telephone and face to face support to our staff that work in the community, undertaking timely accurate recording on multiple different bespoke systems. You will be part of a team that works collaboratively with internal and external partners and focuses on promoting a person’s independence.

We’re looking for a full time position (37 hours a week, Monday – Friday 8.30pm – 5.30pm) however for the right candidate we would consider part time (minimum of 26 hours a week).

Kent County Council is a hybrid working company, allowing staff the flexibility to work across a number of offices alongside working from home, for this role there is a requirement for the successful candidate to work from Worrall House, Kings Hill a minimum of 2 days per week. Alongside this there will also at times be a need to work from other offices across Kent to support the business needs. During the training and induction period for this role there will be a requirement to work from an office more than 2 days per week.

To succeed in this role, we are looking for someone who has:

- Excellent organisational skills, ability to prioritise workload and work well under pressure

- A Flexible approach, with the ability to embrace change and support new ways of working

- Brilliant interpersonal skills and experience of working with people and challenging situations

- Knowledge and understanding of computer-based systems

- Willingness to learn and a proactive approach to their own development

- An empathetic caring approach, with the ability to remain emotionally resilient

- The ability to travel across the county visiting various KCC and partnership office locations

In return we can offer you:

- A detailed induction and training programme, with an ongoing plan for development

- 27 days annual leave + bank holidays (pro rata for part time hours)

- Generous contributory pension scheme

- Access to Kent Rewards, offering discounts across a wide variety of retailers and services

We value different skill sets and recognise that career paths are fluid. Whether you aim to manage your own team of people or really hone your specialist skills and become an expert in your area, the opportunity to follow your career goals is available at Kent County Council.

We recognise that work isn't just somewhere you go for a set number of hours. Work is something we do. Working, is our vision of the behaviours, attributes and attitudes. As a business we are committed to providing a flexible approach to when, where and how our staff work in line with our business needs. We encourage our staff to work in the way which best balances personal and work life – helping you achieve a great work life balance.

Please note applications are reviewed on a continual basis and we reserve the right to close this vacancy prior to the published closing date should we receive suitable applications. Early applications are encouraged.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.

KCC operates a flexible working policy.  The ability to travel and to be able to move resources across a wide geographical area at various times of the day is essential. You should note that public transport is rarely a viable option as some rural areas of Kent often have limited public transport.  This role is subject to holding a Full UK Driving Licence – The Council is committed to making reasonable adjustments so whilst this job requires the jobholder to drive your application will still be considered if you are unable to drive due to a disability.

Contact Details

For more information on this role, please contact:

Gemma Wade 03000 417206

Kate Geceli 03000 421743

Rebekka Randall 03000 415917

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.