Business Support Apprentice

Role Responsibility

We have an exciting opportunity for an Apprentice to join our dynamic, supportive and customer-focused team.

This apprenticeship offers you the opportunity to earn a salary and obtain a nationally recgonised Level 2 or 3 qualification, whilst gaining valuable skills and experience working within the Business Support function within Adult Social Care & Health. 

We will support the successful candidate over an 18 month placement period, to achieve a Level 2 or Level 3 qualification (options below) to enable you to develop administrative skills, customer-handing skills, oral communication skills and IT skills. 

- Level 2 Customer Service Practitioner or Level 3 Customer Service Specialist

- Level 3 Business Administrator

This is an excellent time to join our service, helping shape the future of business support. We are looking for someone that is computer literate, with the ability to use a range of IT systems and packages to ensure high level of accuracy with data collation and inputting.

You will be able to work well within a busy team, prioritise your work, demonstrate flexibility, and bring new ideas while thinking "outside the box". Possessing excellent communication skills is essential as you will be liaising with staff and managers at all levels. This is a challenge, varied, and exiting role that requires you to multitask whilst working under pressure. 

The contractual base will be discussed at interview, but have the choice of: 

- Invicta House, Maidstone

- Worrall House, Kings Hill

- Kroner House, Ashford

- Brook House, Whitstable

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Contact Details

For further information on this role, please contact:

Sam Lawrence-Rose, Head of Service

Sam.Lawrence-Rose@kent.gov.uk

or

Laura Prentice, Directorate Business Manager

Laura.Prentice@kent.gov.uk 

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.