Business Information Specialist

Role Responsibility

Kent Libraries have been accepted to join the British Library’s network of Business and Intellectual Property Centres (BIPC) . The BIPC supports start-up businesses and entrepreneurs across Kent to develop the insight, skills and confidence they need to start and grow successful businesses.

This Business Information Specialist role will sit in the Business & IP Centre team and will help to deliver a portfolio of services which enable entrepreneurs and SMEs from all walks of life to utilise the BIPC collections and resources, to set up and run a successful business..

The post will support the day-to-day delivery of core Business & IP Centre services, including the delivery of workshops, webinars and events, one-to-one clinics (both face-to-face and online), and responding to business information and intellectual property enquiries from customers. 

We are looking for a motivated individual who has knowledge of business information resources and/or intellectual property and an interest in supporting entrepreneurs from diverse backgrounds. You will have good reference/enquiry-handling skills from experience gained in a public-facing environment and/or professional training, including experience in creating workshops, webinars and delivering one to one support (both face-to-face and online) in service delivery, directly to customers.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This is a post funded through the Department for Digital, Culture, Media and Sport as part of the 2020 Spring Budget announcement to support the growth of the British Library Business & IP Centre National Network and is a fixed term post until 31st March 2023.

Contact Details

For further information on this role please contact Sarah Bedingfield, Service Manager - Innovation, Digital & Libraries on 03000 414417 or via email sarah.bedingfield@kent.gov.uk

About the Company

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.