Business Information Officer

Role Responsibility

Here at Kent County Council’s Public Transport team, we do some challenging, varied and rewarding work, and we’re always looking for ways to improve our services. That’s where you come in. Joining the largest County Council in the UK, you’ll help every child and adult on their journey – and continue your own.

The Public Transport department is responsible for the provision of a huge range of client transport services and associated activities across the County; we support the local public transport network, coordinate concessionary fares schemes and contract with local transport providers to provide bespoke transport services for the Council’s clients. 

We organise transport for over twelve thousand clients and manage around three thousand individual contracts. On top of that, over twenty five thousand young people make use of our concessionary fares scheme, with around a quarter of a million older and disabled people accessing our adult concessionary travel scheme. 

Our Business Team manages payments to transport providers, checking invoices and ensuring the Council’s money is spent correctly amongst a wide range of other tasks.  The team offers excellent opportunities for development and, to succeed, you’ll be organised, passionate about supporting the people of Kent, and have a sound understanding of the Council’s role regarding passenger transport.

As a Business Information Officer, you’ll tackle a range of administrative tasks, processing invoices, investigating irregularities, arranging payments to suppliers, reconciling expenditure against budgets, as well as managing departmental income. You’ll therefore need experience in Finance or Customer Service plus appropriate academic qualifications, such as AAT Level 2 (or equivalent).

You’ll be confident, professional and assertive when talking to different people from a range of backgrounds, even in challenging situations. Plus, you’ll be self-motivated, able to work well within a busy environment in the office or from home, and enjoy the freedom of managing your own workload.

In return, you’ll enjoy an excellent work-life balance, have access to great rewards via our exclusive schemes and have the opportunity to be part of a range of work-based groups. 

We actively promote a diverse and inclusive work culture where our people are our biggest asset, and we’re progressive and flexible in our approach to work, with people working part office based and partly from home, and we’ll provide you with all the support and training you’ll need to succeed.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Interviews will be held on Wednesday 15 January 2025

Contact Details

Please enter your name, phone number and email address in this field

Matt Simm  

03000 413245

Matt.Simm@kent.gov.uk

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.