Assessment Officer

Role Responsibility

As an Assessment Officer you will guide applicants through the assessment process, complete a series of checks, and make criteria-based decisions ensuring our most vulnerable residents are provided with the support they require.

The service has been at hand during both the COVID-19 pandemic and the more recent Cost of Living increases to support residents of Kent when it has really mattered. we are looking for people to join the team on a fixed-term contract who want to experience front line services that can really make a difference to people’s lives.

You will be able to demonstrate:

1. A high level of compassion and empathy towards applicants
2. A passion for providing excellent customer service
3. That you are a team player
4. That you can work autonomously
5. Diligence for recording information
6. An ability to work at pace

You will need to be a competent Microsoft Office user and have experience with different types of assessment tools.

If this role is of interest, please complete the enclosed application, making sure you provide a detailed account of why you think you are suitable for the role.

The Person Specification in the Job Description will be used for the purpose of shortlisting applicants. If you intend to apply for any of these positions, please refer to the criteria in the Person Specification and demonstrate how you meet these requirements from your work experience, including any voluntary work or internship, as well as through any formal or informal training undertaken.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

KSAS offers hybrid working, with the option to work remotely from home available once service training has been completed at Invicta House, Maidstone.

Interviews will be held via video call and further details will be advised to the shortlisted candidates nearer the time and any special requirements can also be discussed at this point.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Contact Details

For further information on this role, please contact:

James Shoebridge - KSAS Team Leader - james.shoebridge@kent.gov.uk - Tel: +443000412049

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.