Arranging Support Senior

Role Responsibility

This is a permanent position, working within the Arranging Support Community team. It is an exciting role for a confident, proactive and positive individual, working within Adult Social Care, managing and coordinating community support for the Adult Social Care and Health directorate.

You will be required to provide supervision, training, and development for the Arranging Support Officers. You will ensure that referrals are managed in a timely manner, finding placements to meet need, using KCC contract processes and negotiating with providers to ensure best value. You will be highly competent with Microsoft packages, comfortable using or learning Power Bi and Power Automate.

The post holder will be required to work with the internal and external stakeholders, this will include Health, care providers, finance and operational teams. You will also work flexibly to cover the other Arranging Support teams when required. You will be able to deal with issues of a confidential and sensitive nature appropriately. You will have excellent IT skills as tasks include inputting, updating, modifying and retrieving data on systems and running reports, the ability to problem-solve is essential.

We are looking for someone with an understanding of the needs of the people we support, management skills, excellent IT skills, and the ability to organise work whilst meeting deadlines. You will be a confident, flexible, strong communicator who works well within a busy team. You will have excellent change management skills and a good understanding of Adult Social Care. The ability to problem-solve is essential as there is a need to investigate and respond to complaints. You will be able to travel around the county in a timely manner if required. Full induction and training will be given.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Interviews will take place week of the 18/11/2024

Contact Details

Zoe Payne, Arranging Support Manager, 0300 0418679

zoe.payne@kent.gov.uk 

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.