Arranging Support Coordinator

Role Responsibility

We’re looking for a confident, proactive, and positive individual to join our Arranging Support Placements Team in a permanent role within Adult Social Care. This is an exciting opportunity to make a meaningful impact while developing your skills in a supportive and dynamic environment.

This role is ideal for someone with a strong background in administration, customer service, purchasing, or procurement who is keen to grow professionally within the social care sector and contribute to the work of the local authority. Proficiency in Microsoft Outlook and Excel is essential.

About the Role:

You’ll be responsible for a variety of purchasing tasks, including arranging Residential and Nursing placements for individuals with Learning Disabilities, Physical Disabilities, and Mental Health needs. The role demands excellent administrative, organisational, and communication skills, along with the ability to handle confidential and sensitive information with discretion.

You’ll regularly liaise with care homes, internal staff, individuals requiring support, their families, managers, and other professionals. Strong IT skills are crucial, as you’ll be working with data systems to input, update, and retrieve information, and occasionally run reports.

We’re looking for someone who is flexible, confident, and able to thrive in a busy team environment. You’ll need to manage your workload effectively and be able to travel across the county when required. The role is based in Maidstone, with the option for hybrid home working. Full induction, training, and equipment will be provided.

Key Responsibilities:

• Manage referrals in line with KCC procedures
• Liaise with Locality Teams, health professionals, providers, and families
• Provide clear and accurate information on accommodation options and associated costs
• Act as the main point of contact for providers, ensuring secure data sharing in line with GDPR
• Monitor bed usage and evaluate placement effectiveness

What We’re Looking For:

• Strong organisational and time management skills
• Excellent communication and interpersonal abilities
• Proficiency in IT systems and Microsoft Office
• Confidence in handling multiple stakeholders and sensitive information
• Commitment to person-centered care and support
• Ability to work collaboratively and flexibly within a multi-disciplinary team

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

For further information on this role, please contact Jennifer Daniels - Arranging Support Placements Team Manager

03000 418919

jennifer.daniels@kent.gov.uk

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.