Administration Officer - Central Referral Unit

Role Responsibility

An exciting opportunity has arisen within our Safeguarding Adults Team.

The post-holder will provide administrative support to the multi-agency Central Referral Unit (CRU) and assist in the smooth running of the service.

You will need good organisational and administrative skills to be able to prioritise workloads and work to deadlines. You will need to be an excellent communicator, be confident dealing with issues of a confidential and sensitive nature, assisting our clients, their representatives and other professionals by phone and e-mail.

We are looking for someone who has excellent literacy, numeracy and computer skills, who will create and maintain client records and filing systems, ensuring all appropriate information is captured and accurate. You will arrange and minute meetings, retrieve data, prepare reports and deal with complex queries and simple complaints.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

 This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Our offer

• Starting salary £19,723 
• Full induction and comprehensive professional learning and development programme
• Starting annual leave allowance of 25 to 28 days 
• Excellent Government pension scheme

Interviews will be held W/C 7th June 2021

Contact Details

For any further information contact Tracey Pennington 03000 417452 or email tracey.pennington@kent.gov.uk

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.